I've purchased several vehicles in my lifetime and this was by far the best car buying experience I've had in years. Their whole staff was very professional throughout the process. No games or gimmicks, just a great used car at a fair price. I 'll really take advantage of their free Saturday car washes ! I would strongly recommend Fox Lake Toyota to anyone looking for a car.
I purchased a new Tundra in May, and after a couple of months noticed an issue with the paint on the tailgate. Reached out to my salesperson John Ippolito and he worked with the dealership to figure out a solution. They ended up repainting the tailgate and it looks perfect. I didn’t have to push them or argue. They recognized the issue and took care of it. I am super impressed with John and with Garber. Definitely recommend.
Great customer service, Lisa is amazing!
Great staff, friendly. Low pressure. Clean inside, well laid out. Nice selection. Felt Very upfront, well priced vehicles. Dan is a great sales manager in the used car section and I very much enjoyed worked with Troy. I will hopefully continue to be a regular customer for years to come.
I had a great experience at this dealership buying my first Toyota! John Ippolito was very professional, very knowledgeable about the car and the brand. I did not have to go anywhere else, they gave me a great deal on my Toyota Highlander. I would recommend this dealer and John anytime. My only complaint, not a deal-breaker for me, the 2 cars that I looked at while I was there did not seemed to have been detailed. They were a little dirty on the inside.
First time customer at Fox Lake Toyota. My Sales Person, Lupe Benevidez was very helpful and took care of everything. Everyone I have interacted with at the dealership has been positive and straightforward.
My husband and I came into the dealership to look at a used Prius and we were extremely satisfied with the professionalism and knowledge that our salesperson, Tony Feucht had. With the help of Daniel Schomer, Jon Trotman, Bary Critzer, and Tony Feucht we are now proud owners of our first Toyota Prius.
After getting prices for a new Rav this dealership met and beat all other offers. Joshua S. contacted me promptly via email. Joshua helpd make the buying process simple and without pressure. I get my cars serviced at this dealership but it's my first time buying from it. I will buy from here again especially if Joshua is still working there.
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